The loyalty program from Snuzone gives you the chance to earn Pouch Points and save money by shopping with us or interacting with our brand. The Member Club is available exclusively to registered customers and is designed to reward your loyalty. Once you’ve collected enough points to redeem, you’ll save on every future order!

If you already have a customer account with us, you’re automatically a member. If you don’t have an account yet, you can create one for free.

There are plenty of ways! You’ll get points just for joining the Snuzone Member Club. Then, you’ll earn points with every order. You can also collect points by interacting with us on social media. You’ll find the full list of ways to earn points above!

You can redeem Pouch Points for discounts on any Snuzone products. You can also save up your points over time and pay for your entire order with Pouch Points.

If items are refunded, the points you earned from that purchase will be deducted from your points balance.

You need to complete the action through the portal on the Member Club page. Please note that updating your points balance can take up to 24 hours. If your balance still hasn’t updated after that time, please contact our customer service at support@snuzone.com and we’ll help you out!

When you refer a friend, you’ll receive 10,000 Pouch Points from us. First, sign up or log in, open the blue Member Club app in the bottom right corner, go to the 'Refer Friends' section, copy the link, and send it to your friends. If one of your friends clicks the link, they’ll get €10 off their first order. Once they place their order, you’ll automatically receive 10,000 Pouch Points! The more friends who order, the more free Pouch Points you’ll get.

No problem, just contact us on our support page. - Please provide both email addresses for your accounts. - Let us know which account you’d like to keep as your main account. We can transfer points from one account to another, but not an entire order.